Delivery

Orders placed through our website are processed after payment confirmation and prepared for shipment as soon as possible.

Orders are generally dispatched within 1–3 business days, unless otherwise stated on the relevant product page.

Delivery times may vary depending on the delivery address, courier company, international customs procedures where applicable, and circumstances beyond our control.

Once your order has been shipped, available tracking information will be provided to you.

Customers are responsible for providing complete and accurate delivery and contact information when placing an order.

Returns

You may return most new and unopened items within 30 days of delivery, subject to the applicable return conditions.

Returned products must be:

Unused and undamaged

In their original condition

In their original packaging

Complete with all accessories and accompanying documents

Return shipping costs are the responsibility of the customer unless the return is due to an incorrect, defective or damaged item supplied by us.

Before returning a product, please contact us by e-mail or telephone to receive return instructions.

Certain customized, personalized, used or otherwise non-returnable products may be excluded from returns where permitted by applicable regulations.

Refunds

Once your returned item has been received and inspected, approved refunds will be issued to the original payment method within 5–7 business days.

The time required for the refunded amount to appear in your account may vary depending on your bank or payment service provider.

For all questions regarding orders, delivery, returns or refunds, please contact us using the information above.